Communication is necessary when working others to complete goals, tasks, or just sharing personal information with a friend. However there are proper ways to communicate and then there are wrong ways to communicate and in this section there are desirable ways along with examples listed along with their definitions. Right a way there are three basics for ongoing communication: why, their task, and result, each playing a different role when working with others, this lets your co-workers or the people you are leading know that you care. TLC2 talks about two seperate equations for TLC, the first being Two-way, Leading edge, and Circular; the second Tools, Leadership, and Consideration.
Basically what is being outlined in this part of the book are effective tools for proper communication and ways to acknowledge the people you are leading that they are being heard. With poor communication skills co-workers, volunteers, and employees will go about being frustrated and not feeling like you or I am hearing what they have to say. There are plenty of times in my life time when poor communication has caused serious issues between individuals or two parties which causes a lot of unnecessary frustration on both parts. This book and the material in it share very basic concepts, but are still valuable tools. I know I talk a lot about my military experiences, but communication was paramount and in some cases life or death. So when we talk about communication there needs to be an application to what we are learning or what good does it do? We go about reading it, but really do we learn anything?
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